HBI Deals+Insights / Payor and Operator Models

How to innovate homecare commissioning and recruitment

Two key challenges in homecare emerged at HBI 2019's panel on homecare models, chaired by LEK Consulting. How do we innovate commissioning to improve patient engagement and independence? And how do we tackle the biggest issue yet, staff recruitment and retainment? Argentinian medicalised homecare company PalCare and the UK arm of domiciliary care franchise Home Instead shared their views.